Technology Help Desk
The help desk will be established with additional support to handle parent/student phone calls. Help desk will answer questions or direct concerns to the right person/place. During school hours.
Help desk #267-599-2021 techsupport@bristoltwpsd.org
After school hours please email techsupport@bristoltwpsd.org
Who to call or contact when:
CANVAS
If you are having difficulty, contact your teacher first.
Guidance counselors can also help with login issues.
Password reset - Canvas Automated
Issues within a course- Teacher
Canvas how to's- Canvas Help
Google/Chromebook sign on
Reset Passwords for email/ devices
Mill Creek- Jason Goldberg jason.goldberg@bristoltwpsd.org 267-599-2450
Brookwood - Fran Scordia frances.scordia@bristoltwpsd.org 267-599-2410
Keystone- Michele Ruetlinger michele.ruetlinger@bristoltwpsd.org 267-599-3391
FDR- School Guidance Office
Armstrong- School Guidance Office
Truman- Assigned Guidance Counselor
and Dawn Rein dawn.rein@bristoltwpsd.org 267-599-2174
Chromebook hardware issues and Chromebook logon problems:
email techsupport@bristoltwpsd.org or call 267-599-2021.
Infinite Campus portal issues email icampus.portal@bristoltwpsd.org
First time login contact the building secretary of your school.
Elementary program logins/ general questions
email amy.coleman@bristoltwpsd.org
Secondary program logins/general questions
email catherine.newsham@bristoltwpsd.org
Chromebook hardware issues and Chromebook logon problems:
email techsupport@bristoltwpsd.org or call 267-599-2021.
Secondary program logins, email catherine.newsham@bristoltwpsd.org
Technology Insurance Fees 2021-2022
During the 2021-2022 School Year, Insurance Fees will be optional. However, negligent use of devices that result in damage will be assessed a fee. All incidents are to be reported to the building principal. Building principals will review each incident for negligence. Negligence designations will result in fees being assessed for repair and replacement.
Incidents of damage, theft or loss for 2021-2022
First incident: No Cost
Each Additional incident: assessment from $50 for repair to $350 for replacement.
Any theft or loss report of a device, even with adequate security measures, must be supported by an official police report.
Any damage or loss due to negligence will result in a fee that will be the financial responsibility of the student and the student’s family. Such damages may include but may not be limited to:
Damage caused by reckless handling of the device
Damage caused by storing additional items in the device case
Damage caused by excessive heat (Devices must be stores at room temperature inside.
Theft due to inadequate or negligent security measures
The cost of replacement due to negligence is as follows:
Chromebooks $250
Cables, chargers $35
Cases $25
In the event of an incident that is deemed negligent assessed charges must be paid prior to the replacement device being issued.